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Innovative Technology have announced that one of their long-standing technical support personnel has been promoted to Customer Support Manager.  Mirko Zwing will now head up the UK & Europe Technical Support teams for gaming customers plus will be responsible for support in Spain, South America, Asia & Oceania for both gaming and retail clients.Speaking about the promotion, VP for Customer Support Andy Bassam commented, “Mirko is a valued member of the support team who has been with ITL for 14 years, and this promotion from lead to manager is much deserved. Mirko has had various promotions during his time at…

Moscow will host Vend Expo’s 14th International Vending Technologies and Self-Service Systems Exhibition on 25-27 March at the Expocentre. Innovative Technology will demo their range of vending products designed specifically for this market.Georgiy Frolov, Business Development Manager commented, “Vend Expo is an important event in the ITL calendar as it gives us an ideal platform for us to network with our customers in the region and get a real feel for the needs of this developing marketplace going forward. This new era of self-service is fast moving, technology-led and presents exciting opportunities for the future.”Georgiy continued, “This year we will…

The US arm of Innovative Technology have recently joined the Kiosk Manufacturer Association (KMA) as a premium member. KMA is a global, cause-based, not-for-profit organization focused on better self-service for customers and employees through kiosks and information technology (IT). The kiosk industry association leads efforts to optimize self-service engagements using information technology. Membership is made up of representatives from the self-service industry who are interested in establishing and following common guidelines on accessibility.  Rebecca White, VP Sales & Business Development for Innovative Technology Americas said, “2020 is set to be an exciting year for us in the US and surrounding territories with lots of…

EuroShop - The World’s No. 1 Retail Trade Fair drew to a close in Düsseldorf last week with a large number of international exhibitors and visitors discussing the key topics for 2020 including retail emotionalisation and digitalisation.Thorsten Labusch, VP of Sales & Business Development RKB commented, “EuroShop takes place every three years and always provides ITL with a targeted and qualified audience. This show is on a much larger scale compared to EuroCIS and therefore attracted a higher number of visitors to the booth over the five days. This year it was also fantastic to see so many of our…

Innovative Technology (ITL) reported a high volume of traffic to their stand over the three days at Excel London last week.  Their ICU device attracted much interest and visitors were impressed with how this can accurately verify age and manage self-exclusion and VIPs using facial recognition. Their Spectral Technology was also a hit especially the stained note detection feature which rejects the acceptance of stolen notes. Marcus Tiedt, Sales Director commented, “ICE was a great success for us this year with a busy stand for the duration of the show.  Operators and manufacturers keen to support responsible gambling to ensure player…