Innovative Technology (ITL) have recently launched a Alerts App to complement their product range which provides access control to age related products, services and venues. Customers who use ITL’s age and identity verification solutions can now enable remote alerts to a mobile device when an age check is required.
ITL Product Manager, Dr Andrew O’Brien said, “We have several AI-based age check solutions that can be used at different touchpoints within an organisation. The app links all devices deployed at various locations on the premises. If we take a casino for example, ICU Lite can be fully integrated in a gaming machine to prevent underage play, and a standalone MyCheckr device can be deployed at the entrance picking up anyone underage trying to enter. Both can talk to the Alerts App to send notifications to staff that someone potentially underage is either entering the premises or trying to play on a machine. The Alerts App can be installed on an android phone or tablet, allowing instant communication and centralised management of all connected devices. Any customers already using our age check technology who would like to trial the app can contact their sales representative for more information”
Park Holidays UK are a great example of how the new app, connected to a MyCheckr, is being utilised to prevent children entering Adult Gaming Centres (AGC), alerting staff of any attempted underage entry. Jay Muzzell, Head of EPOS, AV & Security for Park Holidays UK Ltd said, “Adding MyCheckr with the Alerts App into the first two parks will help us to bolster our Challenge 25 policy and makes it easier for staff when deciding if they need to ask customers for ID.”
ITL are also successfully trialling the Alerts App with tobacco agents, operators of casinos, and motorway service stations with gaming areas.
Explaining the features in more detail Andrew said, “The app informs staff of any pending age approval requests which they can either accept or deny remotely without having to leave their post. If a physical ID check is needed, it clearly highlights the location of the pending request. As with all our age check devices, no personal data is ever stored so privacy is assured. The app also logs all activity, providing evidence of age checks performed, time and location. This electronic record is created automatically, and a report can be produced for compliance audits. Young looking staff can also be pre-approved to stop them activating an alert. Not only does this technology help prevent minors accessing age restricted areas and services – it also enhances the overall customer experience and improves staff efficiency.”
Concluding Andrew said, “With ongoing government regulations regarding the tightening of age verification in the gambling sector, the need and uptake of automated age check technology will undoubtedly increase. We can assist by providing a tool which is dependable, accurate and affordable. And to complete our offering, with the Alerts App we can put notifications, information and remote management capabilities in the hands of store or venue staff to elevate access control management.”